1. Introduction
These are the terms and conditions that apply when you reserve a room at a DK Plaza Hotel located in India, Howrah using our website.
You will be asked to confirm your acceptance of these terms and conditions when you make a reservation.
2. Reservations
To reserve your room please follow the instructions on the website.
You must be at least 18 years old to make a reservation. Those under 18 years old are not permitted to stay in DK Plaza Hotel unless a parent or guardian is also staying in the hotel. You need to show your photo ID (Passport/ Driving Licence/ Aadhar Card/ Pan Card) any of the document for each adult on arrival.
You will need to provide your credit or debit card details to secure your reservation. DK Plaza hotel accepts Visa, MasterCard, American Express for reservation.
Please check that the details of your reservation are complete and accurate before you confirm your reservation. We will not be liable for any delay or non-performance if you provide us with incorrect information.
We will confirm our acceptance of your reservation by sending you an email to the email address that you provide during the reservation process. The contract between us for the provision of your room and any additional services added to your reservation will be formed when you receive this email confirmation from us.
If you think that there is a mistake in your reservation or if you require any changes to a confirmed reservation, please contact us to discuss. For more information on cancellation, please see section 9 Cancellation, below.
3. Group reservations
For bookings of 5-9 rooms or more, please contact us directly on 00918777362363 for discounted price.
4. Room prices
5. Occupancy
The maximum room occupancy is two adults. Family rooms (where available) can accommodate two adults (18 years and over) and one children (under the age of 16 years). Children aged 16 or 17 years will be permitted to stay in separate room(s) under the responsibility of the parent or guardian and the parent or guardian must also stay in the hotel at all times the children are within the hotel. You must not exceed the maximum occupancy for the room allocated to you. We reserve the right to conduct checks on occupancy and compliance with these terms. Occupancy is not transferable.
Those under 18 years old are not permitted to stay in a DK Plaza Hotel unless a parent or guardian is also staying in the hotel. We reserve the right to request valid photographic proof of identity and age, so please bring this with you and ensure all guests under your booking bring identification, otherwise where requested you and/or your guests will not be permitted to stay.
6. Special requests
Although DK Plaza Hotel will try to accommodate special requests, all rooms are subject to availability.
7. Meals
Meals are not included in the room price. We do not provide any meal, however, there are lots of restaurants surrounding us with the different choice of cosines.
Breakfast are not included in the room price, we can arrange a breakfast with an extra cost.
8. Paying for your room
If you have not paid for your room and any extras added to your booking in full at the time you make your reservation, you will need to pay on arrival. Payment may be made by cash (with proof of identification), credit/debit card (Visa, MasterCard, American Express, Maestro and Electron).
9. Check in and Check out
Check-in time will be from 1pm. Check-out is by 10am. Please note that during some of our busiest periods, there may be a wait at check-in. If you think you’re likely to arrive after 11pm, please let us know in advance.
Guests will be asked to provide proof of identity and nationality upon check-in. Overseas guests will be asked to complete a registration form and provide their identity card / passport details. Acceptable forms of identification are: a passport, driving licence, PAN Card, Aadhar Card.
Rooms must be vacated by 10am on the day of departure. Failure to leave your room by this time may result in a late check-out charge of up to one night's additional accommodation charge.
10. Car Parking
DK Plaza Hotel offers free car park for our guest. We have more than 10 car parking space available. However, the parking is only available upon advance request.
11. Contact us
Please contact us with the below details:
Contact No.- 00918777362363
Email: dkplazahotel@gmail.com
info@dkplazahotel.com